Refund policy

Damaged, defective, misprinted or wrong item: contact us within 30 days of delivery with your order number and a photo. We'll send a free replacement or refund you.

Lost in transit: contact us within 30 days of the estimated delivery date and we'll reship it.

Returns: coffee is a food product, so we can't accept returns and don't offer refunds for change of mind.

Cancellations: orders go to our roaster right after checkout, so we can't always cancel. Contact us right away and we'll try.